CUSTOMER INFORMATION
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Denmark
Austria
Belgium
Czech Republic
Finland
France
Germany
Greece
Iceland
Italy
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Norway
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Spain
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OTHER
Phone
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I would like to receive occasional product information from Aduro
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PRODUCT INFORMATION
Wood burning stove
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Aduro H1
Aduro H2
Aduro H3 Lux
Aduro H5
Aduro P1
Aduro P1.1
Aduro P1.3
Aduro P1.4
Aduro P2
Aduro P4
Aduro P5
Aduro P5 Lux
Aduro 1 with wood tray
Aduro 1 with drawer
Aduro 1SK
Aduro 1.1
Aduro 1.1SK
Aduro 1.1SK Limestone
Aduro 1.2
Aduro 1.3
Aduro 1.4
Aduro 2
Aduro 3 with wood tray
Aduro 3 with drawer
Aduro 4
Aduro 5
Aduro 5.1
Aduro 6
Aduro 6.5
Aduro 6SK
Aduro 7
Aduro 7.1
Aduro 7.2
Aduro 8
Aduro 9
Aduro 9 Air
Aduro 9 Brown-metallic
Aduro 9 Lux Beton
Aduro 9.1
Aduro 9.2
Aduro 9.3
Aduro 9.3 Lux
Aduro 9.4
Aduro 9.5
Aduro 9.5 Lux
Aduro 9.6
Aduro 9.7
Aduro 9.7 Lux
Aduro 10
Aduro 11
Aduro 12
Aduro 13
Aduro 13.1
Aduro 14
Aduro 14.1
Aduro 15
Aduro 15 Lux
Aduro 15.1
Aduro 15.2
Aduro 15.3
Aduro 15.4
Aduro 15SK
Aduro 15SK Limestone
Aduro 16
Aduro 17
Aduro 17.1 Lux White
Aduro 18
Aduro 19
Aduro 20
Aduro 21
Aduro 22
Aduro 22.1 Lux
Aduro 22.3 Lux
Aduro 22.5 Lux
Asgård 1
Asgård 2
Asgård 3
Asgård 4
Asgård 6
Asgård 7
Asgård 7SK
Asgård 8
Asgård 9
Asgård 9.1
Other
Production number
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(omit spaces and hyphens - find it on the rating plate on the back of the stove)
Serial number (only for hybrid stoves) / UUID number (only for pellet stoves)
Date of purchase
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(note English time format MM/DD/YYYY. Use date selector to make sure you type it in correct)
Who installed your stove?
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I did
Professional installer
Dealer
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Name and dealer city
What type of chimney do you use?
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Brick chimney
Steel chimney
DESCRIBE THE PROBLEM
Reason of your claim
*
Aduro Smart Response
Aduro-tronic
Chimney / Flue pipes
Cleaning / Maintenance
Door / Closing
Draft
Firing problem
Gasket
Glass
Installation
Noise
Painting
Rust
Soot on glass
Vermiculite
Welding
Others
Short headline
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Describe the problem
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(maximum 2.000 characters)
Photo documentation
(.jpg or .pdf, maximum 8Mb file size)
Copy of receipt
*
Photo 1 - Of the stove, without fire, and chimney inside
*
Photo 2 - Of the problem itself
*
Photo 3 - The installation outside
*